2024 Year in Review
Celebrating the impact of Ocean eReferrals in 2024
Join us as we reflect on an incredible year spent streamlining workflows, improving patient care, and reducing the administrative burden on clinics and hospitals across Canada!
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We axed the fax over 1 million times!
1.35M eReferrals Flowed Through Ocean
35%+ Increase in eReferral Volume Vs. Prior Year
10K+ Physicians Setup to Send eReferrals
1500+ Clinics Receiving Ocean eReferrals
300+ Referral Pathways Setup and Counting
We continued to invest in our eReferral experience
- Completed over 200 different features and fixes across the Ocean Provider Network
- Developed over 20 new support articles and FAQs dedicated to eReferrals, with 100s of updates to existing materials
- Launched the Ocean Horizons program to help define the future of eReferral in Canada through collaborative, cross-provincial sessions
We saw the network grow across the country
- Nova Scotia built on their success with Surgical Referrals, adding Diagnostic Imaging, Ultrasound, Bone Mineral Density pathways
- Ontario activated critical community hospitals and care centres, especially in less populated Northern regions
- British Columbia broke the ice and is now using eReferral in key regions across the province
- New Brunswick has been laying the groundwork and is expecting the launch eReferral in 2025
Some praise for eReferral we received
Love ocean. Love the messaging option. Love the fact that it’s all incorporated int the EMR. Love how easy it is to track the status of different referrals.
—Manisha Hladio, Pulse Family Practice
I find Ocean eReferral and Ocean eConsult very valuable to me in my practice. They save me time. They allow easy referrals due to the connectivity with my EMR. They also provide me names of specialists and diagnostic imaging departments that are not in my area, that I can use for my remote patients.
—James Cluett, Tillsonburg Family Physicians
I think the centralized service helps to streamline the process. Referrals can be done in a timely manner and the staging of referrals is transparent.
—Tracy Lohmeyer, Glengarry Nurse Practitioner Led Clinic
The ease of how it all works. We love the communication between offices through the referral portal. It makes daily operations at the office much smoother!!
—Kelly Burrows, Clifford FHT
Ocean has reduced the amount of paperwork in the office. eReferrals are easier are easier to track and communication between our office and the referral location is much easier.
—Becky Mattice, Waterford Family Health Centre
Very efficient method for referral - quick responses.
—Judith Lafleur, ConnectWell Community Health
Seamless integration with daily workflows for referral booking/tracking, diagnostics and for patient communications registrations and appointment notifications.
—Paul Jones, Upper Grand Medical Group
It is the quickest way to send a referral request, it is integrated with my EMR, and we can track the status of the referral readily.
—Nancy Behme, London FHT
Central place for referrals is nice and not having to create all these custom forms in PSS.
—Alexandra Chamma Salle, Orleans Family Health Clinic (OFHC)
Ease of use and auto-population makes referrals so much easier. Also know when to expect booking times and results. Plus traceability: No need to worry about lost faxes.
—Rebecca Bremner, Lakeview Family Health Team
I like the digital confirmation when referrals are sent and appointments booked.
—Debbie Le Roux, Georgina Family Medical Centre Keswick
Has saved us so much time getting information to patients and nice to keep all referrals in one place, easily accessible and easier to track!
—Health Zone Nurse Practitioner Led Clinic
Very convenient sending referrals and requisitions.
—Chidozie Adiele, HALO Medical Clinic- Courtice
Easy to confirm that referral has been sent and received. Easy to check status and correspond with specialist office.
—Wilfrid Laurier University Health Services
Our most-read eReferral news
Enhancing specialist workflows with OceanMD’s patient engagement tools
While many specialists and healthcare services across Canada are already familiar with the benefits of Ocean eReferrals, there are opportunities to go even further with tools that improve practice efficiency. Beyond eReferrals, patient engagement tools like online...
Ocean-Strata Integration Streamlines Community Referrals for Surrey Place
We are thrilled to announce a groundbreaking collaboration between OceanMD, Strata Health, Surrey Place, Developmental Services Ontario Toronto Region (DSO-TR), and the Ontario eServices Program to improve the referral process for patients with developmental...
100’s of healthcare providers added to Ocean: Provincial eReferral updates for ON, NS and BC
Since the launch of the Ocean Provider Network back in 2015, Ocean has been on a mission to “axe the fax” and eliminate fax machines from healthcare. Now, with over 100,000 eReferrals processed every month, and expansions to provinces across Canada, the momentum is...
Watch our recent webinar on eReferral workflows
What’s next for Ocean eReferral?
Healthcare’s digital transformation is moving faster than ever and we are excited to see how better connected we can become over the next 12 months!
From releasing time-saving features like Order Sets to launching a friendly new video-based education platform, we can’t wait see how helpful Ocean will be in 2025.
Stay up to date in the new year!
- Subscribe to our newsletter for the latest articles and updates from Ocean
- Attend regular Sprint Review Sessions led by Ocean’s talented training team
- Follow the Release Notes section in our Knowledge Base for comprehensive documentation
