Patient Messages

Send secure messages and have patients complete forms at home

Patient Messages gives you a secure way to let your patients register, provide a history, and update their health record before they even arrive

“I truly think that Patient Messages is one of the few advances in technology that actually impacts patient interaction.”
Dr. Robert Davis
Happy Valley Family Health Team

How Patient Messages work

Write a message to your patient
Write a message to your patient

Start the message right from the patient’s chart. After adjusting the message settings and attaching Ocean forms, documents, or notes, hit send.

Your patient receives an email
Your patient receives an email

The patient receives an email containing a secure link to complete forms and reviews any secure messages and attachments – accessible on any device.

Responses arrive right in your EMR
Responses arrive right in your EMR

The Ocean Platform receives the patient’s responses to any forms you may have provided, calculates scores, generates a clinical note and uploads it to the patient’s chart in the EMR where it is ready to be reviewed.

Discover Patient Messages

Top benefits for clinics

Top benefits for clinics

Reduces data-entry

By automatically syncing into the patient chart, Patient Messages helps clinics and clinicians cut down on hours of data-entry, while also reducing the risk of errors or missing information.

Easy for patients

Using a simple and secure validation process, Ocean makes it easy for patients to engage with their doctor right from their existing email inbox⁠—no new accounts to create or passwords to remember.

More efficient visits

Having patients complete Ocean Forms before or after their visit means healthcare providers can make the most of in-person visits while also giving patients the time to provide more fulsome responses.

Patient Messages by the Numbers

15K+ Secure messages sent on Ocean every day

10K+ Integrated Ocean Forms available to use

550K+ Ocean Forms completed monthly

Learn more about Patient Messages

Common questions about Patient Messages


For Healthcare Providers

Proven digital tools and workflows purpose-built for clinicians, by clinicians

For Clinic Administration

Simplify the end-to-end experience and help ease the burden for staff and patients

For Healthcare Systems

Bring digital innovations to life for large organizations and diverse populations

The Ocean Platform

Patient Engagement Suite

Connect your community with easy-to-use tools

Ocean Provider Network

Co-ordinate care among clinicians and systems

Online Booking

Patient Messages

Patient Reminders

Kiosks & Tablets

Self-Serve Forms

Ocean Studies







EMR Integrations

Connect with confidence. Discover deep integrations with the leading electronic medical records in Canada


Information for Patients

Ocean Forms Library

Getting Started


If you are an Ocean user, please visit our comprehensive Support Portal for detailed articles, video walkthroughs and technical guides:


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