When clinics first join the Ocean Provider Network, they often ask us: “How do we let everyone know that we are now open for eReferrals?” While there are countless channels and methods to raise awareness today, here are three proven traffic-boosting tips from...
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Revolutionizing Patient Care: Nova Scotia’s Strategic Move to eReferrals
The launch of Nova Scotia's surgical eReferral program, powered by the Ocean platform, marks a significant milestone in improving patient care. Hear how visionary leadership and innovation are paving the way for a more efficient and patient-centered healthcare system....
Tips for the successful adoption of digital health tools
While today’s clinics have a growing number of effective digital tools available, putting them into practice is becoming increasingly difficult. From complex EMR integrations and employee retraining to patient education and data security concerns, the challenges with...
OceanMD hires Lori-Anne Payson to lead new Government Program Services team
As Ocean is actively expanding from coast to coast, we’re pleased to announce the introduction of our new Government Program Services team. Led by eReferral experts with a track record for successful large-scale implementations, the GPS team has been purpose-built to...
The top 10 forms on Ocean for administration
“What do other clinics, physicians and researchers use Ocean for most often?” This may be the single, most-asked question that we get from clients and prospects. In an attempt to clearly answer this question, we decided to take a look at the number of times each form...
The top 10 forms on Ocean for clinical use
“What do other clinics, physicians and researchers use Ocean for most often?” In our last post, we shared the top 10 forms on Ocean for administrative purposes, by usage. This week, we’re doing the same for clinical forms. If you’re new to the Ocean Platform or...
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Three quick tips for boosting your eReferral traffic
When clinics first join the Ocean Provider Network, they often ask us: “How do we let everyone know that we are now open for eReferrals?” While there are countless channels and methods to raise awareness today, here are three proven traffic-boosting tips from...
Tips for the successful adoption of digital health tools
While today’s clinics have a growing number of effective digital tools available, putting them into practice is becoming increasingly difficult. From complex EMR integrations and employee retraining to patient education and data security concerns, the challenges with...
Digital health tools to support flu season
Administering the flu shot is more important – and challenging – than ever before. Juggling an increased demand for the flu vaccine with physical distancing measures and other in-clinic safety precautions has introduced a whole new series of challenges for clinics....
Best Practices: Three ways to boost online bookings
Q: I added online booking to my practice, but patients still call our front desk to make appointments. What can I do to increase online bookings? Adding online appointment booking is a great step towards modernizing your practice and making health care more accessible...
Best practices for online booking
As online booking becomes more widely adopted, many clinics are looking for ways to make the most of this digital solution. With numerous funding opportunities and provincial mandates on the horizon, there’s never been a better time to shift to digital booking. Tens...
Online Appointment Booking: A quick guide to choosing a solution
Over the past 18 months, demand for digital tools to support virtual and in-clinic patient care has exploded. Among these tools, online appointment booking has proven to bring significant benefits to clinics, with fewer phone calls to answer, not as many frustrated...
Three ways to simplify new patient registration
Adding and rostering new patients into your EMR can be a time-consuming process. Here are some ways Ocean makes the new patient registration process easier and more efficient for your team.Sign and receive roster forms online With Ocean’s direct EMR integration and...
Using Ocean to support COVID-19 vaccination clinics
As the COVID-19 vaccination roll-out continues across Canada, many healthcare providers are navigating how this impacts their practices. Even if clinics aren’t directly involved with vaccine administration just yet, it’s worth considering what this may look like in...
How to collect consent from patients
Collecting and tracking consent from patients has always been an important – and often challenging – task for clinics. With clinics shifting to telemedicine and virtual care, it is important that patients understand – and agree to – these new models of care. This...
Best practices for effective patient messages and reminders
A well-written message sent to a patient can greatly reduce the likelihood of them needing to phone in and ask about appointment details, lab results, or other information relevant to their health care visits. On the other hand, a poorly-crafted message may leave...
Ensuring patient privacy at your Ocean check-in kiosk
Q: How can we collect information from our patients using Ocean Check-In Kiosks in our waiting room without jeopardizing patient privacy? Check-in kiosks are often placed near the front desk to make them easy for patients to find and use, while also allowing staff to...
The top 10 forms on Ocean for administration
“What do other clinics, physicians and researchers use Ocean for most often?” This may be the single, most-asked question that we get from clients and prospects. In an attempt to clearly answer this question, we decided to take a look at the number of times each form...
The top 10 forms on Ocean for clinical use
“What do other clinics, physicians and researchers use Ocean for most often?” In our last post, we shared the top 10 forms on Ocean for administrative purposes, by usage. This week, we’re doing the same for clinical forms. If you’re new to the Ocean Platform or...
Specialist Focus: Helpful tools for OB-GYNs
The Ocean Platform can be particularly useful for specialists who frequently see new patients. In this post, we thought we would share some of the most useful tools in Ocean for specialists in obstetrics and gynecology. This includes everything from general...
Sophie’s story: Poverty screening now available on Ocean
Across Ontario, it’s estimated 20% of families can’t afford to make ends meet – that’s 1.57 million people living in poverty. Since it is a social determinant of health and a risk factor for many health conditions, it is critical that people who need assistance have...
New and updated adolescent health assessments
It’s hard to believe that summer vacation is almost over. As your practice starts to ramp up with back-to-school visits, we thought it might be a good time to highlight the wide range of adolescent-focused tools available in Ocean. Caring for – and communicating with...
Increasing cancer screening and preventative care bonuses
Keeping patients up-to-date with screening tests is an important part of my job as a family physician. The most common evidence-based screening interventions in primary care, from mammograms and pap tests to colonoscopies, are effective for lowering cancer mortality....
Automatic vaccination reminders in the waiting room
Family doctors: do you sometimes plan to ask whether a patient would like a flu shot, only to become distracted by all of the other issues during the visit? It can be embarrassing to follow-up when this happens, especially when a patient asks, “why didn’t you mention...
Advance Care Planning in Primary Care: A Patient Toolkit
Josie Xu is a medical student who has been working with Dr. Doug Kavanagh to create a patient education and information documentation tool on Ocean for Advance Care Planning. The tool is comprised of four patient questionnaires that are designed to help educate...
New patient tool helps improve access to primary care for people with developmental disabilities
We are calling for physicians to participate in the early access period of the About My Health and My Health Care Visit eForms for patients with intellectual disabilities. If you are interested in providing feedback, prototypes of the forms are now available in the...
Learn from your peers: How Women’s College Hospital uses check-in kiosks for infection control
Women’s College Hospital (WCH) recently implemented Check-In Kiosks in their waiting rooms to helps simplify the check-in process for both patients and staff. However, the team at WCH saw the potential for kiosks to do much more than simply change the arrival status...
Getting patients out of harm’s way: Ocean as an opioid management tool
Canada’s current approach to the opioid crisis has left health advocates desperate for alternatives. In response to the growing strain on the healthcare system, Dr. Ryan Patchett-Marble and his team at Marathon Family Health Team in Northern Ontario developed the...
From theory to practice: Bringing healthcare interoperability to life
Yaron DermanDirector, ProductIt’s not everyday that you participate in a community for the benefit of the greater good and end up being a direct beneficiary of that effort. I’ve been fortunate to do exactly that — helping to realize the vision of an open,...
Axing the Fax: Epic integration, Ontario hospital expansion continues
The Ocean eReferral Network is now integrated with Epic EHR, and is expanding rapidly in Ontario with recent efforts led by St. Joseph’s Healthcare Hamilton, Michael Garron Hospital, and Joseph Brant Hospital with the help of the Ontario eServices Program. The Ocean...
OntarioMD’s HRM now sending Ocean eReferral consultation reports
Ontario community-based family physicians can now receive consultation reports for referrals generated through the Ocean eReferral Network in their certified electronic medical record (EMR) systems through OntarioMD’s Health Report Manager (HRM). HRM’s electronic...
Start sending mental health eReferrals to BounceBack
Did you know you can use Ocean to send eReferrals to BounceBack? We are pleased to share that Ontario-based healthcare providers can now electronically refer patients seeking mental health support to BounceBack using the Ocean eReferral Network. BounceBack provides a...
Introducing Ocean for Med Access
We’re thrilled to announce the launch of our Ocean integration with TELUS Med Access. With this release, Med Access clinics can now connect to Canada’s leading patient engagement platform, providing them with tools to improve patient experience, increase operational...
Introducing Ocean Online Booking for OSCAR Pro
We’re excited to share that OSCAR Pro EMR users can now use Ocean’s Online Booking solution as a way to better connect with their patients!Launched in 2019, the Ocean online booking solution is now used by over 1800+ physicians across Canada, giving over 2.6 million...
New for reminders: Text, easier targeting, and more!
Over the last year, healthcare clinics have embraced secure messaging and reminders to communicate with patients, supplement virtual care, and share important information outside the clinic. During that time, we’ve received some helpful feedback from both clients and...
Revolutionizing Patient Care: Nova Scotia’s Strategic Move to eReferrals
The launch of Nova Scotia's surgical eReferral program, powered by the Ocean platform, marks a significant milestone in improving patient care. Hear how visionary leadership and innovation are paving the way for a more efficient and patient-centered healthcare system....
OceanMD hires Lori-Anne Payson to lead new Government Program Services team
As Ocean is actively expanding from coast to coast, we’re pleased to announce the introduction of our new Government Program Services team. Led by eReferral experts with a track record for successful large-scale implementations, the GPS team has been purpose-built to...
Novari and Ocean integrating to improve eReferrals
Novari and Ocean integrate to improve the eReferral experience for patients and clinicians KINGSTON, ON, January 11, 2022 – In coordination with the Ontario eServices Program, CognisantMD (as part of the Think Research Consortium) and Novari Health have completed the...
A Letter from Jeff Kavanagh, CEO of CognisantMD
Today we have some very exciting news. We are pleased to announce that CognisantMD is now officially part of the WELL Health Technologies family of companies. WELL Health is a Vancouver-based, publicly listed company on the Toronto Stock Exchange (TSX: WELL), with a...
Leaders in digital health: St. Joe’s partners with the Ontario eServices Program to enhance patient experiences through eReferral
SJHH has led the successful integration of CognisantMD’s Ocean Platform and the Epic Health Information System to offer eReferral HAMILTON, ON, March 23, 2021 /CNW/ – St. Joseph’s Healthcare Hamilton (SJHH) continues to showcase leadership in digital technology...
Ocean joins Apps.Health marketplace
New Features Now Available to Connect Patients with their Healthcare Providers September 28, 2020 – Toronto, ON – The Ocean Platform, Canada’s leading EMR-integrated digital health suite for patient engagement, is now available on apps.health, a digital health app...
Meeting CPSO’s referral policy changes with Ocean
System Coordinated Access eReferrals Program is Helping Ontario Physicians and Surgeons Adjust to the CPSO Policy Updates for Transitions in Care EMR-integrated platform automates patient and provider notifications for healthcare referrals, saving time for clinic...
Joule partners with CognisantMD
Ottawa, Ontario, September 11, 2017 – Joule, the Canadian Medical Association’s (CMA) newest company, is partnering with CognisantMD to bring the Ocean Platform for patient engagement and eReferrals to Canadian physicians. Ocean is a secure, cloud-based platform that...
Ontario Ministry announces Ocean eReferral expansion
Virtually everyone knows someone with a story of a faxed referral being lost, a specialist appointment being missed because they weren’t contacted, or someone who’s been left in the dark while waiting far too long for a healthcare referral. We’ve been working hard...
Syrian refugee medical translation tool reduces language barriers
Refugees can complete a full patient history and PHQ-9 mental health screening in Arabic or Armenian, with responses automatically translated to English Toronto, ON – March 9, 2016 – With over 25,000 Syrian refugees recently arrived in Canada, a significant demand for...
Ontario’s first EMR-integrated patient eReferral solution launches
Ontario’s First EMR-Integrated Patient eReferral Solution, Ocean by CognisantMD Launches at Cambridge Memorial Hospital eReferrals help improve patient access to diagnostic imaging in Waterloo region, replacing outdated faxes, saving time and improving communication...
We’ve partnered with the Centre for Effective Practice
New Partnership Puts Evidence-Based Tools in the Hands of Primary Care Providers and their Patients The Centre for Effective Practice and CognisantMD join forces to deliver EMR-integrated patient-facing forms at the point of care Toronto, ON – November 12, 2015 – The...
CognisantMD launches Ocean eRequests
Online Patient Self-Service Connects People to their Health Record Patients can now complete secure forms for new patient intake, prescription renewals, appointment requests and more from a clinician’s website Monday, June 1, 2015 – Toronto, ON – Today at the 2015...
Ocean updates over 100,000 Canadian patient records
October 1, 2014, Toronto, ON – CognisantMD™, a Toronto-based health informatics software company, today announced a major milestone as they surpassed 100,000 patient record updates on the Ocean Platform™. The cloud-based software provides a secure, controlled way for...
OceanMD hires Lori-Anne Payson to lead new Government Program Services team
As Ocean is actively expanding from coast to coast, we’re pleased to announce the introduction of our new Government Program Services team. Led by eReferral experts with a track record for successful large-scale implementations, the GPS team has been purpose-built to...
Working at OceanMD: Jonathan Fishbein, VP of Research and Development
Jon FishbeinDirector, Research and DevelopmentJon Fishbein describes his role as Director, R&D at Ocean as the perfect position. It allows him to lead research into patient-centric technology solutions, while mentoring and growing a team.What is your role and how...
