When clinics first join the Ocean Provider Network, they often ask us: “How do we let everyone know that we are now open for eReferrals?” While there are countless channels and methods to raise awareness today, here are three proven traffic-boosting tips from...
Best Practices
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Tips for the successful adoption of digital health tools
While today’s clinics have a growing number of effective digital tools available, putting them into practice is becoming increasingly difficult. From complex EMR integrations and employee retraining to patient education and data security concerns, the challenges with...
Digital health tools to support flu season
Administering the flu shot is more important – and challenging – than ever before. Juggling an increased demand for the flu vaccine with physical distancing measures and other in-clinic safety precautions has introduced a whole new series of challenges for clinics....
Best Practices: Three ways to boost online bookings
Q: I added online booking to my practice, but patients still call our front desk to make appointments. What can I do to increase online bookings? Adding online appointment booking is a great step towards modernizing your practice and making health care more accessible...
Best practices for online booking
As online booking becomes more widely adopted, many clinics are looking for ways to make the most of this digital solution. With numerous funding opportunities and provincial mandates on the horizon, there’s never been a better time to shift to digital booking. Tens...
Online Appointment Booking: A quick guide to choosing a solution
Over the past 18 months, demand for digital tools to support virtual and in-clinic patient care has exploded. Among these tools, online appointment booking has proven to bring significant benefits to clinics, with fewer phone calls to answer, not as many frustrated...
Three ways to simplify new patient registration
Adding and rostering new patients into your EMR can be a time-consuming process. Here are some ways Ocean makes the new patient registration process easier and more efficient for your team.Sign and receive roster forms online With Ocean’s direct EMR integration and...
Using Ocean to support COVID-19 vaccination clinics
As the COVID-19 vaccination roll-out continues across Canada, many healthcare providers are navigating how this impacts their practices. Even if clinics aren’t directly involved with vaccine administration just yet, it’s worth considering what this may look like in...
How to collect consent from patients
Collecting and tracking consent from patients has always been an important – and often challenging – task for clinics. With clinics shifting to telemedicine and virtual care, it is important that patients understand – and agree to – these new models of care. This...
Best practices for effective patient messages and reminders
A well-written message sent to a patient can greatly reduce the likelihood of them needing to phone in and ask about appointment details, lab results, or other information relevant to their health care visits. On the other hand, a poorly-crafted message may leave...
Ensuring patient privacy at your Ocean check-in kiosk
Q: How can we collect information from our patients using Ocean Check-In Kiosks in our waiting room without jeopardizing patient privacy? Check-in kiosks are often placed near the front desk to make them easy for patients to find and use, while also allowing staff to...
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