Best Practices

Join our free webinar, "Top 5 Digital Health Tools for Primary Care," to dive deeper into these solutions and learn how to implement them in your clinic. Get expert tips, a live demo, and a Q&A session with our product experts!It’s a new year and digital health...

Ocean’s Patient Messages and Reminders are a great way for clinics to streamline patient communication. However, writing messages that are clear, concise, and engaging is just as important as sending them in the first place! Poorly written messages can lead to...

Focus on Online Booking Welcome to the first edition of our “Support Questions of the Month” series! Our support team works hard to answer hundreds of tickets a month so we thought it would be helpful to highlight some of the most common online booking questions our...

Whenever you’re introducing new tools to patients, staff, or other stakeholders, communication and branding is extremely important. Without their trust, it can be hard to increase uptake and you may miss out on any time-savings and benefits. To help our clinics, we’ve...

When implementing digital health tools like Ocean into your practice, you may have considered the impact and benefits it would have on you and your clinic staff, but what about your patients? For tech-savvy patients, tools like online booking and appointment reminders...

When clinics first join the Ocean Provider Network, they often ask us: “How do we let everyone know that we are now open for eReferrals?” While there are countless channels and methods to raise awareness today, here are three proven traffic-boosting tips from...

While today’s clinics have a growing number of effective digital tools available, putting them into practice is becoming increasingly difficult. From complex EMR integrations and employee retraining to patient education and data security concerns, the challenges with...

Adding and rostering new patients into your EMR can be a time-consuming process. Here are some ways Ocean makes the new patient registration process easier and more efficient for your team.Sign and receive roster forms online With Ocean’s direct EMR integration and...

As the COVID-19 vaccination roll-out continues across Canada, many healthcare providers are navigating how this impacts their practices. Even if clinics aren’t directly involved with vaccine administration just yet, it’s worth considering what this may look like in...