Give patients an easy, controlled booking option—without opening up your entire schedule Advanced Clinic Booking now makes it easier for patients to book the care they need, while your clinic stays in control. With One Time Booking Links, clinics can choose an...
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Before You Hit Send: Three Quick Checks for Clearer Patient Communication
When patients receive a message about their care, they should immediately understand who it’s from and what they need to do next. But if a message isn’t clear, uses an unfamiliar organization name, or critically, leaves out important details and clinic contact...
How Advanced Clinic Booking helps clinics manage flu-season demands (2026 update)
Flu season is fast approaching, and with vaccination rates remaining below national targets, clinics continue to play an important role in helping patients get their flu shots. Among those who didn’t get their flu shots in the 2024-2025 season, Canada’s latest...
Dr. Doug’s Desk: Ocean Labs and the Future of Digital Health Innovation
Dr. Doug KavanaghThe following is a post from Dr. Doug Kavanagh, co-founder and medical director of OceanMD and practising family physician with the North York Family Heath Team.As a family physician, I have never felt there was a shortage of good ideas in healthcare....
Mental health, early screening and AI: The most used forms in 2025
Each year, we take the time to look back at how clinics are using digital forms in their practice. In this blog post, we’re going to share insights from across our community and highlight patterns that might be helpful for others. When we reviewed the over 9 million...
Order Sets with Ocean: How Autofill Templates Speed Up Your eRequests
Autofill Templates: Save time, standardize workflows, and boost consistency For many healthcare providers, order sets save them time and reduce variation among different tasks. With this same goal in mind, we're excited to introduce Autofill Templates to Ocean! This...
Introducing Ocean’s Enhanced Bilingual Experience for Providers
Bilingual Support: A more inclusive, provider-friendly Ocean experience Last month, we announced expanded bilingual support for patients using Ocean’s digital forms and workflows. Today, we’re excited to extend these improvements to our provider-facing experience....
Meet ECKO, Ocean’s New AI-Knowledge Assistant
Clinics are busier than ever, teams are stretched thin, and no one has time to search endlessly for answers or wait for a meeting to get up to speed. That’s why we’ve doubled down on building resources that help users learn independently, explore new features at their...
Supporting the System: How eReferrals are Helping Canadians
Across the country, health teams are making real progress on digital transformation—and with that, the era of coordinating patient care by fax machines is finally ending. Today, every clinic that moves a referral from paper to a secure digital workflow removes...
Enhancing specialist workflows with OceanMD’s patient engagement tools
While many specialists and healthcare services across Canada are already familiar with the benefits of Ocean eReferrals, there are opportunities to go even further with tools that improve practice efficiency. Beyond eReferrals, patient engagement tools like online...
Dr. Doug’s Desk: Reflections on AI scribes in clinical practice
Dr. Doug KavanaghThe following is a post from Dr. Doug Kavanagh, co-founder and medical director of OceanMD and practising family physician with the North York Family Heath Team.As a family physician who has spent a large portion of my 18+ year medical career building...
WELL’s OceanMD to Roll Out eReferral & eOrders Platform to Help Providers and Patients in British Columbia Digitize & Modernize Clinical Workflows
WELL’s subsidiary OceanMD has signed a $38.5 million contract with British Columbia’s Provincial Health Services Authority to provide an array of digital services, such as eReferrals, eConsults, and eOrders to help further empower providers with best-in-class digital...
Revolutionizing Patient Care: Nova Scotia’s Strategic Move to eReferrals
The launch of Nova Scotia's surgical eReferral program, powered by the Ocean platform, marks a significant milestone in improving patient care. Hear how visionary leadership and innovation are paving the way for a more efficient and patient-centered healthcare system....
Three digital health tools to help combat clinic burnout
While the peak of the pandemic may finally be behind us, our healthcare system’s capacity continues to struggle. Recruitment challenges, increased patient needs and COVID-related precautions and protocols are all weighing heavily on the hearts and minds of our...
Automate mental health screening with Ocean
May is Mental Health Awareness Month in Canada. Throughout the month, we will highlight content such as this blog post and mental health questionnaires in the Ocean Library. Follow along on our social to stay in touch!With an estimated one in five Canadians...
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