We are committed to protecting the privacy of users and patients

As a trusted provider to health information custodians, we are committed to the most stringent approaches to data security and privacy and full compliance with PHIPA regulations.

Select the privacy information you wish to review

Security is part of our DNA

The Ocean Platform was built from the ground up to maximize security and protect privacy. Ocean’s industry-leading security stems from our robust client-side patient encryption technology. All patient data sent to and stored within Ocean is encrypted end-to-end using the industry-standard 256-bit AES (Advanced Encryption Standard), the same technology used by financial institutions and other healthcare institutions.

To guard against any possible breach of personal health information on our Ocean servers, all patient encryption keys are kept secret to Ocean’s end-user clinicians. Encryption keys for patient data are never sent to the Ocean server and are never seen by OceanMD. Since the encryption keys are kept private and stored locally within each individual clinic, no agent outside of the clinic can ever decrypt or read private patient information. Therefore, even if the Ocean server were to be compromised, or the data were to be intercepted en route, no unencrypted patient information would be accessible.

Our client-side encryption architecture provides a protective safeguard for personal health information that is unique in the industry.

Overview of our approach

The Ocean Platform was built from the ground up to maximize security and protect privacy. Ocean’s industry-leading security stems from our robust client-side patient encryption technology. All patient data sent to and stored within Ocean is encrypted end-to-end using the industry-standard 256-bit AES (Advanced Encryption Standard), the same technology used by financial institutions and other healthcare institutions.

To guard against any possible breach of personal health information on our Ocean servers, all patient encryption keys are kept secret to Ocean’s end-user clinicians. Encryption keys for patient data are never sent to the Ocean server and are never seen by OceanMD. Since the encryption keys are kept private and stored locally within each individual clinic, no agent outside of the clinic can ever decrypt or read private patient information. Therefore, even if the Ocean server were to be compromised, or the data were to be intercepted en route, no unencrypted patient information would be accessible.

Our client-side encryption architecture provides a protective safeguard for personal health information that is unique in the industry.

Questions or concerns?

If you have a complaint, question or concern regarding OceanMD’s privacy policies and procedures, please contact:

Privacy Officer, OceanMD

Tel: 1-888-864-8655 ext. 701
Email: privacy.officer (at) oceanmd.com
Address: 4040 – 3080 Yonge St., Toronto, ON, M4N 3N1

Solutions

For Healthcare Providers

Proven digital tools and workflows purpose-built for clinicians, by clinicians

For Clinic Administration

Simplify the end-to-end experience and help ease the burden for staff and patients

For Healthcare Systems

Bring digital innovations to life for large organizations and diverse populations

The Ocean Platform

Patient Engagement Suite

Connect your community with easy-to-use tools

Ocean Provider Network

Co-ordinate care among clinicians and systems

Online Booking

Patient Messages

Patient Reminders

Kiosks & Tablets

Website Forms

Ocean Studies

eReferrals

eConsults

eOrdering

eSubmissions

Healthmap

Request Demo   |   View Pricing

Ecosystem

EMR Integrations

Connect with confidence. Discover deep integrations with the leading electronic medical records in Canada

Integration News

Resources

Information for Patients

Ocean Forms Library

Getting Started

Support

If you are an Ocean user, please visit our comprehensive Support Portal for detailed articles, video walkthroughs and technical guides:

Best Practices

Digital health tools to support flu season

Administering the flu shot is more important – and challenging – than ever before. Juggling an increased demand for the flu vaccine with physical distancing measures and other in-clinic safety precautions has introduced a whole new series of challenges for clinics....

read more

Company

About Us

10+ years of innovation in healthcare technology

Contact Us

Find the best way to connect with an OceanMD team member

Privacy Policies

Review our up-to-date standards and policies

Careers

We're hiring! Join our talented team of problem-solvers

News & Insights

A Letter from Jeff Kavanagh, CEO of CognisantMD

Today we have some very exciting news. We are pleased to announce that CognisantMD is now officially part of the WELL Health Technologies family of companies. WELL Health is a Vancouver-based, publicly listed company on the Toronto Stock Exchange (TSX: WELL), with a...

read more