Best Practices

Since launching Ocean Health Messenger last year, we’ve seen an incredible response from patients and clinics alike. With its sleek mobile-friendly interface and growing set of features, Health Messenger is more than just a messaging tool. It’s a central part of the...

Managing new patient intake is a time-consuming task for most clinics, especially when demand is high, and staff are stretched thin. From tracking interest to collecting required paperwork, the process can involve a lot of manual effort. That’s why many clinics are...

Want to optimize your form usage?  Today we’ve tapped into the expertise of our Practice Consultant team. They work together with clinics like you every day to get you set up for success. They’re the pros when it comes to knowing which Ocean Forms save the most time,...

Join our free webinar, "Top 5 Digital Health Tools for Primary Care in 2025," to dive deeper into these solutions and learn how to implement them in your clinic. Get expert tips, a live demo, and a Q&A session with our product experts!It’s a new year and digital...

Ocean’s Patient Messages and Reminders are a great way for clinics to streamline patient communication. However, writing messages that are clear, concise, and engaging is just as important as sending them in the first place! Poorly written messages can lead to...

Focus on Online Booking Welcome to the first edition of our “Support Questions of the Month” series! Our support team works hard to answer hundreds of tickets a month so we thought it would be helpful to highlight some of the most common online booking questions our...

Whenever you’re introducing new tools to patients, staff, or other stakeholders, communication and branding is extremely important. Without their trust, it can be hard to increase uptake and you may miss out on any time-savings and benefits. To help our clinics, we’ve...

When implementing digital health tools like Ocean into your practice, you may have considered the impact and benefits it would have on you and your clinic staff, but what about your patients? For tech-savvy patients, tools like online booking and appointment reminders...

When clinics first join the Ocean Provider Network, they often ask us: “How do we let everyone know that we are now open for eReferrals?” While there are countless channels and methods to raise awareness today, here are three proven traffic-boosting tips from...

While today’s clinics have a growing number of effective digital tools available, putting them into practice is becoming increasingly difficult. From complex EMR integrations and employee retraining to patient education and data security concerns, the challenges with...