Dr. Doug KavanaghThe following is a post from Dr. Doug Kavanagh, co-founder and medical director of OceanMD and practising family physician with the North York Family Heath Team.As a family physician, I have never felt there was a shortage of good ideas in healthcare....
Projects
Ocean Expands Support for Administrative Health Forms with New eSubmission Workspace
For many healthcare providers, submitting administrative health forms to third parties like government programs, insurers and public agencies remains a time-consuming administrative burden. Many of these forms need to be printed, faxed, and followed up on by phone....
Top 3 Concerns About Online Booking
For many clinics, the idea of adopting an online booking system can still feel a bit of a leap. Sound familiar? "I'll lose control of my schedule with unnecessary bookings" "We're already busy. This will just create more work!" "Online booking systems are expensive...
Autofill Templates: Real Savings for Busy Clinics
If you're a specialist or a clinic that regularly sends the same referrals, orders, or diagnostic imaging requests, you already know the frustration: same condition, same workup, same information — entered from scratch, every single time. Autofill Templates in Ocean...
Addressing Canada’s primary care attachment challenges with Ocean Care Networks
Improving attachment will take more than expanding the workforce. Ocean Care Networks support centralized attachment intake and waitlists across clinics, plus centralized outbound referral management—helping teams reduce administrative work and improve access to...
New! Ocean Launches Advanced Clinic Booking
We’re excited to introduce Advanced Clinic Booking, a new set of capabilities within Ocean Online Booking, designed to give clinics more flexibility in how they offer access to care. As clinics move to support a wider range of appointment types and care models through...
Paul Maindonald joins OceanMD as VP of Strategic Partnerships
Paul MaindonaldVice President, Strategic PartnershipsMeet the latest addition to Ocean's leadership team and learn how his experience will help shape the future of partnerships across Canada’s digital health ecosystem.We’re excited to announce that we’ve recently...
Mental health, early screening and AI: The most used forms in 2025
Each year, we take the time to look back at how clinics are using digital forms in their practice. In this blog post, we’re going to share insights from across our community and highlight patterns that might be helpful for others. When we reviewed the over 9 million...
Order Sets with Ocean: How Autofill Templates Speed Up Your eRequests
Autofill Templates: Save time, standardize workflows, and boost consistency For many healthcare providers, order sets save them time and reduce variation among different tasks. With this same goal in mind, we're excited to introduce Autofill Templates to Ocean! This...
Introducing Ocean’s Enhanced Bilingual Experience for Providers
Bilingual Support: A more inclusive, provider-friendly Ocean experience Last month, we announced expanded bilingual support for patients using Ocean’s digital forms and workflows. Today, we’re excited to extend these improvements to our provider-facing experience....
Meet ECKO, Ocean’s New AI-Knowledge Assistant
Clinics are busier than ever, teams are stretched thin, and no one has time to search endlessly for answers or wait for a meeting to get up to speed. That’s why we’ve doubled down on building resources that help users learn independently, explore new features at their...
Getting your Clinic Ready for the Holiday Season
The holidays are a busy time for everyone, clinics included! Between vacations, reduced office hours, increased seasonal illnesses and a surge in last minute patient requests, the year-end holiday push can require a bit more preparation. With the right workflows and...
Great Question! Top Ocean Support Answers for Patient Reminders
Focus on Patient Reminders Welcome to the next edition of our “Support Questions of the Month” series. Our client success team looks after hundreds of support tickets, so we've pulled together some of the most common questions clinics ask when configuring Patient...
Automating engagement: How clinics stay connected with Ocean
From appointment scheduling and reminders to sharing results and follow-ups, clinics handle countless patient touchpoints every day. Without the right tools, these interactions can quickly create extra work for staff and leave patients feeling disconnected. Ocean’s...
Reminder cancellations, Autofill templates and more
At Ocean, we’re always working to build the best platform for patient engagement and provider communication in Canada. With new features and improvements rolling out every three weeks, our product and development teams have been busy making Ocean more powerful,...
