Improving attachment will take more than expanding the workforce. Ocean Care Networks support centralized attachment intake and waitlists across clinics, plus centralized outbound referral management—helping teams reduce administrative work and improve access to...
Projects
New! Ocean Launches Advanced Clinic Booking
We’re excited to introduce Advanced Clinic Booking, a new set of capabilities within Ocean Online Booking, designed to give clinics more flexibility in how they offer access to care. As clinics move to support a wider range of appointment types and care models through...
Paul Maindonald joins OceanMD as VP of Strategic Partnerships
Paul MaindonaldVice President, Strategic PartnershipsMeet the latest addition to Ocean's leadership team and learn how his experience will help shape the future of partnerships across Canada’s digital health ecosystem.We’re excited to announce that we’ve recently...
Mental health, early screening and AI: The most used forms in 2025
Each year, we take the time to look back at how clinics are using digital forms in their practice. In this blog post, we’re going to share insights from across our community and highlight patterns that might be helpful for others. When we reviewed the over 9 million...
Order Sets with Ocean: How Autofill Templates Speed Up Your eRequests
Autofill Templates: Save time, standardize workflows, and boost consistency For many healthcare providers, order sets save them time and reduce variation among different tasks. With this same goal in mind, we're excited to introduce Autofill Templates to Ocean! This...
Introducing Ocean’s Enhanced Bilingual Experience for Providers
Bilingual Support: A more inclusive, provider-friendly Ocean experience Last month, we announced expanded bilingual support for patients using Ocean’s digital forms and workflows. Today, we’re excited to extend these improvements to our provider-facing experience....
Meet ECKO, Ocean’s New AI-Knowledge Assistant
Clinics are busier than ever, teams are stretched thin, and no one has time to search endlessly for answers or wait for a meeting to get up to speed. That’s why we’ve doubled down on building resources that help users learn independently, explore new features at their...
Getting your Clinic Ready for the Holiday Season
The holidays are a busy time for everyone, clinics included! Between vacations, reduced office hours, increased seasonal illnesses and a surge in last minute patient requests, the year-end holiday push can require a bit more preparation. With the right workflows and...
Great Question! Top Ocean Support Answers for Patient Reminders
Focus on Patient Reminders Welcome to the next edition of our “Support Questions of the Month” series. Our client success team looks after hundreds of support tickets, so we've pulled together some of the most common questions clinics ask when configuring Patient...
Automating engagement: How clinics stay connected with Ocean
From appointment scheduling and reminders to sharing results and follow-ups, clinics handle countless patient touchpoints every day. Without the right tools, these interactions can quickly create extra work for staff and leave patients feeling disconnected. Ocean’s...
Reminder cancellations, Autofill templates and more
At Ocean, we’re always working to build the best platform for patient engagement and provider communication in Canada. With new features and improvements rolling out every three weeks, our product and development teams have been busy making Ocean more powerful,...
Supporting the System: How eReferrals are Helping Canadians
Across the country, health teams are making real progress on digital transformation—and with that, the era of coordinating patient care by fax machines is finally ending. Today, every clinic that moves a referral from paper to a secure digital workflow removes...
Get your clinic ready for flu season with Ocean (2025 Update)
Flu season is approaching, and with vaccination rates dipping across Canada compared to last year, clinics have an important role to play in making it easy for patients to get their shots. Ocean can help streamline that process, giving your team the tools to reach...
How clinics use Health Messenger to enhance patient experience
Since launching Ocean Health Messenger last year, we’ve seen an incredible response from patients and clinics alike. With its sleek mobile-friendly interface and growing set of features, Health Messenger is more than just a messaging tool. It’s a central part of the...
Streamline new patient intake with Ocean
Managing new patient intake is a time-consuming task for most clinics, especially when demand is high, and staff are stretched thin. From tracking interest to collecting required paperwork, the process can involve a lot of manual effort. That’s why many clinics are...